Terms of Use

Last updated: 22/09/2025

Welcome to CTNY (https://ctny.co.uk). By using this website, you agree to these Terms of Use. Please read them carefully.

1. Who we are

This website is operated by CTNY (“we”, “us”, “our”). You can contact us at:

2. Nature of services

We provide consultancy and advisory services for businesses. Information on this website is for general purposes only and does not constitute a binding offer. A contract with CTNY only begins once we have issued a formal proposal and both parties have signed it, or agreed to the proposal in writing.

3. Use of the website

You agree not to:

  • Misuse the website or attempt to gain unauthorised access.

  • Use the website to send spam or malicious content.

  • Copy, scrape, or reproduce content without our permission.

  • Use the website in any way that may damage or impair it.

4. Liability

We do our best to keep the website accurate and up-to-date. However, we make no guarantees about the content being error-free.

  • We are not liable for indirect or consequential losses, including loss of profits, data, or business opportunities.

  • Our liability is capped at the fees you have paid us under the specific contract in question.

5. Third-party links

This website may include links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of those third parties.

6. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

Privacy Policy

Last updated: 22/09/2025

CTNY respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your data.

1. Who we are

We are the data controller responsible for your personal data.

2. Data we collect

We may collect the following:

  • Information you provide through our contact forms (name, email, phone, company, message).

  • Analytics data (cookies, IP address, usage patterns) via Google Analytics.

  • Technical data via cookies used by the Hostinger website builder.

3. How we use your data

We use your data to:

  • Respond to your enquiries.

  • Provide consultancy services once a contract is in place.

  • Improve the website and track performance through analytics.

We do not sell your data.

4. Third-party services

We may share your data with trusted third parties:

  • Google Analytics (analytics and usage data).

  • Stripe (if you pay by card – payment processing).

  • Additional cloud services as required from time to time (storage and business tools, which may be outside the UK).

5. Data storage and transfer

Your data may be stored or processed outside the UK. Where that happens, we ensure it is protected under recognised legal safeguards (such as adequacy decisions or standard contractual clauses).

6. Data retention

We keep your data for as long as necessary for business purposes, or to comply with legal obligations.

7. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to processing.

  • Request data portability.

  • Withdraw consent at any time.

To exercise these rights, contact us at hello@ctny.co.uk.

8. Cookies

We use cookies to:

  • Enable the website to function properly.

  • Measure site usage.

You can disable cookies in your browser settings, but this may affect functionality.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.